Effective Date: May 14, 2026
These Terms of Service ("Terms") govern your access to and use of Verafy, Health Check, and related mobile applications, websites, and services (collectively, "the Service") operated by The New Atlantis Corporation ("we," "us," "our," or "the Company"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 13 years of age to create an account. If you are between 13 and the age of majority in your jurisdiction, you represent that you have permission from a parent or legal guardian to use the Service. The Service is not directed to children under 13 and we do not knowingly collect data from them.
Product scores, classifications, and recommendations ("Verafy Scores") reflect our methodology applied to available data at the time of scan. Data may be incomplete, outdated, or inaccurate. We use a four-tier transparency model — Verafied, Strong, Partial, and Not Verafied yet — to disclose confidence in each result. You should not make health, safety, or purchasing decisions solely in reliance on a Verafy Score.
The Service offers a free tier with core scanning and a paid tier ("Pro" or "Family") that unlocks additional features. Subscription pricing, billing intervals, and feature availability are presented in-app at the time of purchase.
Paid subscriptions auto-renew at the end of each billing period at the then-current price unless canceled at least 24 hours before the renewal date. You may cancel anytime through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period; no partial refunds are provided for unused portions unless required by applicable law.
If we offer a free trial, you must cancel before the trial period ends to avoid being charged. Trial terms are disclosed at the point of offer.
Refunds, where offered, are handled through the platform that processed your purchase (Apple or Google). We do not process refunds directly. Subscription disputes may be raised at support@getverafy.app.
The Service allows you to submit product information, ingredient corrections, photographs, and other content ("User Contributions") to improve the product database.
You agree not to:
The Service, including its software, scoring algorithms, ingredient classification database, brand assets, and underlying methodology, is owned by The New Atlantis Corporation and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes subject to these Terms.
Product names, brand names, certification marks, and trademarks displayed in the Service belong to their respective owners. Display of such marks in the Service constitutes nominative fair use and does not imply endorsement or affiliation.
The Service includes data from third-party sources (e.g., Open Food Facts, USDA FoodData Central, EPA, EPEAT, public certification bodies). We provide attribution where required. Third-party data is provided "as available" and we make no warranties regarding its accuracy. Open Food Facts data is used under the Open Database License (ODbL).
The Service may recommend alternative products with higher Verafy Scores ("Safe Swap"). Recommended products are independent third-party products. We may receive affiliate commissions or revenue share from purchases made through Safe Swap links, which is disclosed in-app. Recommendations do not constitute endorsement of a manufacturer or guarantee of product safety. Purchase decisions are at your sole discretion and risk.
Our handling of your personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, NOR THAT VERAFY SCORES ARE ACCURATE, COMPLETE, OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE NEW ATLANTIS CORPORATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) USD $100.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (e.g., for gross negligence, willful misconduct, or statutory consumer rights).
You agree to indemnify and hold harmless The New Atlantis Corporation and its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your User Contributions, or your misuse of the Service.
You may stop using the Service and delete your account at any time through in-app settings or by contacting privacy@getverafy.app. We may suspend or terminate your access to the Service if you violate these Terms, engage in conduct that risks legal liability for us or other users, or use the Service in a way that materially harms its operation. Provisions that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.
We may modify the Service or these Terms at any time. Material changes will be communicated via in-app notice or email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service before the effective date.
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Subject to applicable consumer law in your jurisdiction, disputes shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with venue in Los Angeles County, California. Either party may seek injunctive relief in court for intellectual property infringement. You and the Company each waive any right to participate in a class action or class arbitration.
If you reside in the European Union, United Kingdom, or another jurisdiction where the above arbitration clause is unenforceable, disputes shall be resolved in the competent courts of your country of residence under the local consumer law.
If you obtained the App through the Apple App Store, you acknowledge and agree:
If you obtained the App through Google Play, you also agree to be bound by the Google Play Terms of Service. Google has no obligation to provide support for the App and is not responsible for App-related claims, except as expressly required by Google Play policy.
Questions about these Terms may be directed to:
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. These Terms, together with the Privacy Policy and any in-app purchase terms presented at the point of subscription, constitute the entire agreement between you and The New Atlantis Corporation regarding the Service.
© 2026 The New Atlantis Corporation. All rights reserved.